Assessment Deferral Policy

Deferring an assessment because of extenuating circumstances

Version

3.0

Effective Date

September 2026

Review Date

September 2027

Policy Owner

Head of Academic Operations

1. Purpose

1.1 Sometimes students face serious circumstances outside their control that stop them submitting work or sitting an assessment on time. This policy balances support for individual students with fairness to all students and the integrity of our assessments.

1.2 It should be read with the Attendance Policy and the Student Agreement. If you need a longer break from your studies, the Student Agreement explains how to pause your course.

2. Circumstances we accept

2.1 We accept genuine, unforeseen circumstances supported by evidence, such as: 

  • serious illness or a medical emergency affecting you or a close family member;
  • bereavement of a close family member or someone significant to you;
  • a serious accident or injury; and
  • other compassionate grounds, considered case by case.

2.2 We do not normally accept:

  • the timing or number of assessments;
  • work pressures or poor time management;
  • misreading the assessment timetable;
  • planned holidays or travel; and
  • last-minute employment opportunities (we may use our discretion in exceptional cases).

3. How to request a deferral

3.1 Email [email protected] to ask for a Deferral Form, then return the completed form to [email protected] with your supporting evidence.

3.2 Where possible, submit your request at least 24 hours before the assessment. The latest you can submit it is two weeks after the submission date published in the Assessment Calendar. We will not normally accept a later request unless exceptional circumstances prevented you from applying sooner and you can show this.

3.3 We use any health information you give us only to decide your request, and we delete the evidence once the decision has been made, keeping a note of the outcome.

4. How we decide

  1. Initial decision: the Academic Support Officer will reply in writing within 7 days. If we grant a deferral, we will give you a new assessment date.
  2.  Meeting (if needed):we may ask you to meet the Academic Support Officer and your tutor online to discuss your request, your attendance and your progress.
  3.  Written decision:we will confirm our decision in writing within 5 days of any meeting, with details of how to appeal.

5. Appeals

5.1 You can appeal only if you have new, credible evidence that was not available when you made your request, or if we did not follow this policy.

5.2 Email your appeal to [email protected], marked for the attention of the Head of Academic Operations, within 10 working days of our decision, explaining how it meets these grounds. The Head of Academic Operations will reply in writing within 7 days. Their decision is final.

6. Missed assessments

6.1 If you miss an assessment and have not been granted a deferral:

  • you must pay a penalty fee of £75;
  • Level 4 assessments receive the grade the work deserves if the learning outcomes are met, or a fail if they are not; and
  • Level 5 and 6 assessmentsare capped at a pass if the learning outcomes are met, or a fail if they are not.

6.2 If you are granted a deferral but then miss the new date, or do not respond to our reasonable attempts to arrange one, the deferral is cancelled and the rules in 6.1 apply, plus a further penalty fee of £75 and a grade capped at a pass.

Deferral Forms: [email protected]
Other questions and appeals: [email protected] · 020 3405 4580