Appeals policy

Definition of an appeal

An appeal is a request from a student that a decision of an Assessment Board or Progression Board
(from now on included as “Assessment Board”) should be reviewed because it is believed that an
injustice has occurred.

A successful appeal results in the Assessment Board reviewing its decision in the light of the new
information provided by the student although it does not necessary mean that the original decision of
the Academic Board will be changed.

When can an appeal be made?

The appeal can only be made against a published assessment result which has been confirmed by
an Assessment Board. Student wishing to query a grade which has not yet been approved by an
Assessment Board may do so informally through the lecturer or Principal.
Students who have a complaint or grievance concerning the provision of a programme of study or
academic service which they believe has affected their academic performance should, before
submitting an appeal, follow the Student Complaints and Grievance Policy.

Reasons for making an appeal

Appeals against Assessment Board decisions may be made only on the following grounds:

  1. the published marks or grades are wrong
  2. there has been a significant irregularity in the assessment process
  3. the assessment regulations have not been adhered to
  4. the Assessment Board was not aware of a significant factor relating to the assessment of one or more students. This includes mitigating circumstances that could not be presented to the Assessment Board when it made its original decision.

The following are not considered to be legitimate grounds for an appeal:

  1. complaints about the academic judgement of the Assessment Board, including complaints about grades and classifications of awards
  2. complaints about the way in which mitigating circumstances were considered
  3. information such as evidence of mitigating circumstances when there is no evidence to show why it could not have been presented at the correct time.

How to make an appeal

All appeals will be received centrally to ensure that our investigation complies with the standards we
have set and so that we can undertake monitoring of the type and frequency of appeals we receive,
and use the monitoring information to enhance our provision.

Before making a formal appeal students are encouraged to do the following:

Stage 1

  1. Students who believe that they have evidence on which to base an academic appeal should seek advice from the Chair of the Assessment Board or any other appropriate member of staff. If unsure who to contact please ask the administrator of your course.
  2. All academic appeals must be made within 15 working days of the publication of results (following the Assessment Board all students will receive the letter with their grades). All evidence must be provided at the time the appeal is submitted.
  3. A stage one appeal request will be acknowledged within one week of its receipt by the office. The member of staff designated by the Chair of the Assessment Board to investigate
    appeals will immediately review of the information provided.
  4. If it is found that an error has occurred in the recording of marks or grades, or that there is evidence of an irregularity, either procedural or regulatory, and the Chair considers that the Board might have reached a different decision, the matter will be referred back to the Assessment Board to enable it to reconsider its decision. The Chair of the Assessment Board, in consultation with External Examiners, will take the required action to rectify the error as soon as possible and will confirm the outcome to the student in writing.
  5. The student will be informed in writing where the investigation shows that no mistake or irregularity occurred.

Stage 2

Where the student is not satisfied that the matter has been resolved through Stage 1 of the process,
s/he may submit a formal, written request to the Administrator of their course stating the grounds for
the appeal and providing all appropriate evidence within 20 working days of the Stage 1 decision
using the Appeal Form. All evidence must be provided at the time the appeal is submitted.

Please send your appeal to the following address:

The Centre For Homeopathic Education

 

 

12 Bloomsbury Square

London

WC1A 2LP

[email protected]athy.com

Stage 2 appeals will not be considered if the student has not completed Stage 1 of the process and
has submitted no exceptional reasons for not doing so unless there is evidence that either:

  1. the student was prevented from submitting the appeal for exceptional reasons such as
    sudden, critical illness; or
  2. the initial stage investigation was delayed through no fault of the student.

The Stage 2 process can take up to 20 working days to complete. During this time, the original
decision of the Assessment Board must be assumed to be the final decision.

The CHE will treat all appeals with confidentiality. Disclosure of evidence will be restricted to those
parties involved in the review process.

The evidence submitted by the student together with any background information such as results,
Assessment Board minutes and the reports from the Stage 1 investigation will be presented to the
Principal of the CHE who will decide to:

  • reject the appeal on the grounds of a lack of relevant evidence
  • refer back to the student for clarification
  • hear the appeal
  • refer back to the Chair of the Assessment Board for consideration
  • seek advice from the Society of Homeopaths.

The student will normally be informed in writing of the outcome of Stage 2 consideration within 20
working days of the Stage 2 appeal request. If the appeal request is rejected, there will be no further
opportunity for an appeal unless the student provides evidence to show that due process was not
followed.

Appeal to society of homeopaths

Where evidence is presented to show that the appeal hearing procedure was not followed correctly,
there will be an opportunity for further appeal by the student to the Society of Homeopaths.

The student will normally be informed in writing of the outcome of Stage 2 consideration within 20
working days of the Stage 2 appeal request. If the appeal request is rejected, there will be no further
opportunity for an appeal under CHE’s procedure unless the student provides evidence to show that
due process was not followed.

If, having followed our appeals procedure, you still remain dissatisfied, you can ask to have your
appeal reviewed externally by The Society of Homeopaths. Please review their appeals procedure.

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